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Docs / Website and store

The store admin

2 min read

Every site has its own admin at /admin, for example yourserver.craftrank.org/admin. It has everything from Website & store plus pages made for running a store day to day.

Open the admin

Open Website & store in the dashboard and press Store admin at the top. It opens in a new tab and signs you in with your CraftRank account. The sign-in link works only once and only for a short time, so always start from the dashboard. You stay signed in for up to 12 hours, or 2 hours without using it. Team members open it the same way. The admin works only in its own tab.

Until the store is ready, the Dashboard shows a Before your first sale list. Then it shows the last 30 days of income, the monthly goal, commands waiting to be delivered, orders held for you, the latest purchases and this month's best sellers.

Lookup

Type a Minecraft name, e-mail or order number in the search bar at the top. Lookup shows one player's orders, the commands sent for them, what they own now, the addresses they bought from, and notes. Notes are only seen by your team. From here you can Give a package, Ban from the store or Whitelist the player.

Transactions

Transactions lists orders with filters for held, delivered, waiting, refunded and chargebacks. Open an order to see the buyer, what they paid with and the items. A held order has Approve and Refuse. If you refuse it, refund the payment in your provider's dashboard. Evidence for a dispute holds the order details, ready to send to your provider. With E-mail me evidence on a chargeback on, you get it by e-mail too.

Manual payment

Use Manual payment for a rank paid in cash, an event prize or a staff gift. Enter the Minecraft name, tick the packages, enter the amount received (0 for a free gift) and why. Press Add the order. The player gets it in game like any other order, and it shows in Transactions.

Players, bans and whitelist

Players lists everyone with an account on your site and what they spent. Bans & whitelist holds your fraud rules and your lists. Add a Minecraft name, e-mail, or IP address or range to Ban or Allow. Banned players can't buy. Allowed players skip the holds.

General